Terms and Conditions

Agreement, licence, and definitions

SlotsVader Casino operates under an eGaming licence issued by the Autonomous Island of Anjouan. That licence governs the conduct of our gaming operations, the handling of player funds, and the complaints process described further below.

Throughout this document, "we", "us", and "the operator" refer to SlotsVader Casino; "you" and "the player" refer to the registered account holder. "Platform" covers our website and any mobile interface through which our games are made available.

We may amend these terms to reflect changes in law, licensing requirements, or the products we offer. Amendments are published on this page with a revised date and, where the change materially affects your rights, are notified to you directly. Continued use after the effective date constitutes acceptance.

Registration, eligibility, and verification

You may hold one account only. It must be opened in your own name, with accurate details, and it must not be operated on behalf of anyone else. Where duplicate accounts are detected we reserve the right to consolidate or close them and to void any advantage obtained through the duplication.

You confirm on registration that you have reached the legal gambling age in your province or territory of residence and that participating in online gaming is lawful where you are located. It is your responsibility to establish this; we do not provide legal advice on local restrictions.

Identity verification must be completed before a withdrawal is processed, and we may request it earlier where deposit volumes, payment methods, or account activity warrant. Withdrawals are held until the checks conclude. Documents that are illegible, expired, or inconsistent with the registered details will be rejected and a fresh submission requested.

Login credentials are yours to protect. Activity carried out through your credentials is treated as your own unless and until you notify support of a suspected compromise.

Deposits, wagering, and withdrawals

Funds credited to your account are held for the purpose of play and are not a deposit in the banking sense; no interest accrues on any balance.

Withdrawals are returned to the payment instrument used to deposit wherever the method permits it. Where a return to source is impossible, an alternative method may be agreed after additional ownership checks. Processing times quoted in the cashier are estimates and exclude delays introduced by your payment provider.

A wager is settled by the result reported by the relevant game server. Where a technical fault, disconnection, or software error produces an outcome inconsistent with the game rules or paytable, the round is void and stakes are returned. Malfunction voids all pays and plays.

Accounts that show no login activity for twelve consecutive months are treated as dormant. We will attempt to contact you at the registered email address before applying any dormancy administration fee published in the cashier.

Promotions and bonus funds

Every offer carries its own conditions — the qualifying deposit, the wagering multiplier, the maximum stake permitted while a bonus is active, the eligible games, and the expiry window. Those specific conditions sit alongside these general terms, and where the two conflict the offer-specific wording prevails.

Bonus balances are separate from cash. Wagering requirements must be met in full before bonus-derived winnings become withdrawable, and requesting a withdrawal while a requirement is outstanding forfeits the remaining bonus and any winnings attributable to it.

Practices designed to extract value without genuine play — low-risk or hedged betting patterns, coordinated activity across linked accounts, systematic exploitation of a pricing or configuration error — are prohibited. Where such practice is established, the offer is withdrawn, associated winnings are voided, and the original deposit is returned.

Offers are personal to the account holder and may be limited, altered, or discontinued at any point in relation to future participation.

Prohibited conduct and account closure

You must not use the platform for money laundering, fraud, or any other unlawful purpose, nor attempt to interfere with the software, probe the infrastructure, or employ automated agents, bots, or scripts to place wagers.

Masking your true location through a VPN, proxy, or comparable tool in order to access games from a restricted jurisdiction is a breach of these terms and may result in the forfeiture of winnings arising from that access.

We may suspend or close an account where a breach is suspected, where a regulator or payment provider directs us to, or where continued service would expose either party to legal risk. Where an account is closed for reasons other than breach, the verified balance is returned to you.

You may close your own account at any time by contacting support. Closure does not extinguish obligations that arose before it, nor does it override an active self-exclusion.

Liability, complaints, and governing law

The platform is provided on an "as available" basis. We do not warrant uninterrupted access, and we are not liable for losses arising from interruptions to your internet connection, faults in your device, or the unavailability of a third-party payment service. Our aggregate liability in connection with any claim is limited to the balance held in your account at the time the claim arose.

Complaints should first be raised with our support team, who will acknowledge receipt within forty-eight hours and aim to provide a substantive response within fourteen days. Escalation to a senior review is available if the initial answer does not resolve the matter.

Where a complaint remains unresolved after our internal process concludes, it may be referred to the licensing authority of the Autonomous Island of Anjouan under the procedure applicable to Anjouan eGaming licensees.

These terms are governed by the law of the Autonomous Island of Anjouan. Nothing in this section removes any mandatory consumer protection to which you are entitled under the law of your province or territory of residence.